When will my Order arrive?
We are aiming for Mid-to-Late December 2024! Should any delays occur, updates will be posted to the Kickstarter to reflect those changes. Please bear in mind that I am but one small artist who is doing her ding dang best, but BY THE TWELVE, I will do it!!
Last updated: October 18, 2024 22:06
When will I last be able to make changes to my Order?
Until early December, before shipment begins.
Last updated: October 18, 2024 22:06
Can I add more pins onto my Order?
Yes! In fact, Backerkit is being used to ensure that you can add however many pins you want from within your original Pledge AND add more pins to your Order if you decide to include more beyond your original Pledge amount.
Last updated: October 18, 2024 22:18
Current Estimated Lock Order Date: December 2024
Current Estimated Shipping Date: December 2024
Last Updated At: 10/18/24What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.